Frequently Asked Questions
Everything you need to know about shopping with Lost Enterprises.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a request.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Do you ship internationally?
Yes, Lost Enterprises ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
How should I care for my Lost Enterprises garments?
To maintain the quality of your clothing, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner neck label.